All Posts in the ‘The Emerald City’ Category

Return of the Rum Runners

August 4th, 2009 | By Ian in Misc, Opinion, Rants, The Emerald City | No Comments »

Liquor bottlesLast weekend Washington state just upped its liquor prices an average of 13% per bottle in a bid to help fill its 6 billion dollar budget gap. The estimated proceeds from the increase in liquor tax should cover about 1.3% of the budget shortfall. The problem is, I don’t think they will take in nearly as much as they have estimated.

It hasn’t even been a week and I’m already hearing several people talking about making booze runs down to Portland, Oregon. A casual web search reveals some insightful answers.yahoo.com advice suggesting there is no peril in shuttling copious quantities of booze across state lines, but I remain dubious. However, with over 75% of the cost of a bottle now profits to the state, it will become harder for people to resist a little bit of sales and use tax evasion.

I hate to say it, but it will probably take a horse’s ass to spearhead an initiative to reduce state liquor taxes. It can’t be many more years before people start whining about the ever-increasing rates in general and I know someone will come riding in on their white horse to rescue the taxpayer’s hard-earned dollar once the general consensus agrees that the economy has sufficiently recovered.

Photo credit Thomas Hawk

Want to know your Google Voice Number?

April 19th, 2009 | By Ian in Misc, Rants, Sites of Interest, The Emerald City | No Comments »

Google.jpgGoogle Voice is the long awaited re-release of Grand Central, an online voice communications service. Based on their beta, Google Voice will essentially be a Gmail for voicemails with call forwarding, filtering, SMS, VOIP, and speech to text.

They appear to be assigning Montana area code (406) phone numbers to folks who call or SMS a Google Voice user. I can only assume that the generated number will be your default Google Voice number if you eventually sign up.

If you would like to know your default Google Voice number, send an SMS to 206.855.5330. I’ll reply back to you with your number. Once established, you can start receiving calls at that number that are forwarded to your phone.

Disclaimer: I don’t know if the numbers are permanent, but they appear to keep working after at least two weeks.

Power to the Depot

November 17th, 2008 | By Ian in House, Misc, Opinion, Rants, The Emerald City | 1 Comment »

I should preface this by saying that I normally do my home improvement shopping at Lowe’s. Historically, they have had better customer service and have a higher likelihood of carrying the oddball things I require for my more unusual projects.

This weekend I found myself going back and forth between Lowe’s and Home Depot as part of a home improvement project. Each time I visited Home Depot, I noticed an unnerving trend: abnormally attentive employees.

There were a lot of staff on hand and they kept stopping me and asking if I needed any help. At first I thought it was because I was one of the few people in the hardware store at 9am on a Sunday. Perhaps with my large graph paper pad, they assumed I was a mystery shopper. Maybe they just had a corporate pep rally so they could be expected to be truly helpful for a few days before going back to the norm.

I knew something was up when an employee helped me load several dozen pavers and a few bags of sand onto a cart, pushed them through checkout, and then helped me load it all into a truck. He even brought me a spare bag of sand after one tore a little bit.

I pointed out that his service was exemplary and that everyone was abnormally helpful for a big box hardware store. He confessed that they are running a new program called “Power Hour” from 8am to 8pm on weekends. During this time, they boost staff and have everyone make sure all of the customers are well attended to.

Home Depot may have just discovered the secret to weathering this economic downturn.

In a time when many companies are trying to lure in customers with lower prices, rebates, while cutting staff, at least company is spending their customer attraction dollar on its employees. In the home improvement market, they probably don’t have a lot of wiggle room for big sales and discounts. Making sure they have plenty of staff on hand who are eager to help will probably make a huge difference for them this season.

Unfortunately, it is a bit of a catch-22. They’ll have to rely on word of mouth for news of their improved service to spread. They can’t reasonably run an ad campaign shouting “We now have the customer service you want and deserve* (*Saturday and Sunday between 8am and 8pm)”. Still, this is probably a big expense for them and they are going out on a limb. If they don’t see a reasonable return, they may just drop it and go back to the way things used to be.

If you shop at a Home Depot this season and you experience exceptional customer service and attentiveness, let the staff know and maybe even let corporate HQ know.

With any luck, this is just the beginning of a revolution in big box home improvement customer service.

How Green Is My Thumb?

April 22nd, 2008 | By Ian in Hobbies, House, Made by isnoop, Misc, Related sites, The Emerald City | 3 Comments »

This is the first growing season in our new house. We have quite a bit of gardening space, so my wife and I will be attempting to fill that space with beautiful and edible plants.

In an attempt to keep this information handy for my own reference, I have decided to start a journal. I’ve made it public in the hopes that it someone might care to share some advice or learn from my inevitable mistakes.

The blog is called The Nu Leaf.

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Redfin Turns 4.0

April 27th, 2007 | By Ian in Misc, Sites of Interest, The Emerald City | No Comments »

Congratulations to Redfin on their big 4.0 release yesterday. They have updated their look, added a new logo, made the maps expand with your screen size, and added several other new features that housing shoppers will enjoy.

Best of all, they spent plenty of time in QA to make sure there were no big bugs or undue downtime in the transition.

Now, if only their backend was in PHP instead of Java.

Lessons Learned House Hunting in Seattle

April 16th, 2007 | By Ian in Finance, Misc, Opinion, Rants, The Emerald City | 5 Comments »

House Graphic

Right now is a tedious time to be trading Seattle real estate. While the nation at large is experiencing a deflation in housing values, the Seattle market is stubbornly fluctuating between plateau and boom days.

A large number of properties are going unsold for 90+ days [zillow.com] while others are subject to irrational bidding wars. Part of me wants to sit it all out for another six to twelve months, but my better half insists that we need a house.

And so, we are in the market for a house.

House #1 was an estate sale for a beautiful, large fixer-upper with an entirely unfinished basement and asbestos throughout. Not afraid of building a little sweat equity, we placed a very attractive no-strings-attached offer slightly over the asking price of $350K.

We tried very hard not to get wrapped up, but being the first house we’d made an offer on, it was difficult not to get emotionally invested. It attracted a lot of attention including two offers that ended up beating ours, both with automatic re-bid triggers that pushed the final cost to well over $400,000.

In the end, the most stressful part was waiting for that call from our agent, but we were certainly disappointed when word came that it wasn’t meant to be. Perhaps I shouldn’t have spent all of those hours making a detailed scale Google Sketchup diagram of the entire house.

The buzz was that some of the other bidders had family ties to the house, so I imagine their own emotional attachment added considerably to what they were willing to spend.

Lesson learned: Remember not to lose your head over the first house you fall in love with. Better yet, don’t fall in love with a house if you can avoid it. Best of all, stay away from family affairs if at all possible.

House #2 was FSBO (for sale by owner). While outside of our primary search area, it had a nice location that made it worth considering the extended commute. Not wanting to be consumed in a bidding war like the one we’d just witnessed, I did an extensive amount of number crunching to find the true market value of this house.

Just looking at the raw numbers for the neighborhood, a house of its stats is valued at $315K-$325K. Excluding the outliers on both ends brought the house down a couple thousand, but in real estate it may be best to leave that data in since those are your neighbors, after all.

The killer feature that this house has which few of its neighbors could claim was the wilderness reserve directly across the street. I factored that in at a $20K bonus to the property value. That bonus brought the estimated value right in line with the more contextual housing valuations such as Zillow and an appreciation-adjusted comparison of the houses on the same block that have sold in the past year.

Unfortunately, the house turned out to be FSBSO (for sale by sentimental owner) and they had been given advice by someone that the house was worth $365,000; 75% more per square foot than even the nicest of their close neighbors. Perhaps self-conscious of the high price, they even misrepresented number of bedrooms and square footage.

The owner was quite galled when our agent presented the initial offer of 9% less than the asking price. In fact, this FSBO wrote off the possibility of a counter offer until I called them directly to discuss the situation. Still quite ruffled, they agreed to counter, but only after flat refusing to pay the buyer’s agent’s fee at any price.

The sad part is that this house may have quickly fetched a similarly inflated price a year ago, but I believe that more buyers are getting wise to the fact that they could buy a larger condo near downtown Seattle or a little mansion in the midwest for similar money. 2007 may shape up to be the year of the self-informed house buyer due to the online revolution in market information.

With any luck, this mixed-up market may yet produce a buyer who doesn’t do due diligence and pays full asking price just because they love the house. Then again, this un-motivated seller may still be living there months or years from now when it finally appreciates to the price they want. This person has very little to lose by just waiting until the right buyer comes along.

Lesson learned: Some FSBO sellers don’t want to know what their house home is really worth. They certainly don’t think you’re doing them any favors by butting in with your know-it-all offers. Don’t let yourself think you can convince them otherwise. Don’t let any of that stop you from trying.

Photo credit: Lance McCord

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Seattle PHP Programmers: Come to SEAPHP September 12th

August 21st, 2006 | By Ian in Development, Hobbies, PHP, Related sites, Sites of Interest, The Emerald City | 2 Comments »

I’m working to revive the Seattle PHP users’ group. If you’re interested in PHP and live in the Seattle area, come to our next users’ group meeting at the new Seattle Northgate library on September 12th.

Details can be found on the SEAPHP wiki:
http://seaphp.net/

Add it to your calendar:

Week in Progress

March 29th, 2006 | By Ian in Misc, The Emerald City | No Comments »

Monday: Saw Metric
One of the better live shows I’ve been to. The opening bands (The Islands, End of Fashion) were more than just bearable, which was quite a surprise to me after some of the openers I’ve endured in the past. On the topic of openers, I really enjoyed The Islands and will have to pick up one of their discs.

I long suspected Metric would sound fantastic live since their sound isn’t over-produced. Almost every sound you hear on their albums can be easily reproduced live with the four people on stage. I hope they don’t change that very important quality as they grow in popularity.

Tuesday: Spicy Chicken Goes Straight for the Damned Eye
We didn’t want to bother with cooking dinner, so Emily and I went to the local Whole Foods Market (organic grocer) for their excellent hot/cold soup & salad bar.

I’d just dished some red spicy chicken into a box and was buttoning it up when one of the flaps slipped and catapulted an ant-sized chunk of concentrated hellspice straight under my glasses lens and into my favorite eye.

It’s moments like these when the world around you dissolves, you drop all of your inhibitions (and spicy chicken), and madly paw at your eye with a napkin trying to sop up the burning red pepper oil before it reaches your brain.

Thankfully, I walked away from that situation with both eyes intact, but I count myself among the lucky. Also, that spicy chicken can burn in hell. Last night I ate beef.

Also Tuesday: House Cleaners Aren’t PC Savvy
We hired some cleaners to a nice deep spring cleaning on our home. When I returned home, I found my computer’s mousepad with built-in wrist rest rotated backwards; 180° from normal.

My amusement was furthered when I noticed that there wasn’t a mouse on the pad, but a stapler. And a razor blade.

After righting the pad and putting away the other stuff, it occurred to me that the mouse was nowhere to be found. It took me a minute to locate it on the bookshelf.

I suppose the cleaning people weren’t so PC savvy. They were, however, very handy with the sponge and broom, so I’m not complaining.

Whatever you do, don’t click my ads!

March 22nd, 2006 | By Ian in Google, PHP, Site Features, The Emerald City | 12 Comments »

If you are an adsense user, you may have seen this email:

Google AdSense Policy Enforcement
Hello,

While reviewing your account, we noticed that you are currently displaying Google ads in a manner that is not compliant with our policies. For instance, we found violations of AdSense policies on pages such as http://isnoop.net/gmail/

Publishers are not permitted to encourage users to click on Google ads or bring excessive attention to ad units. For example, your site cannot contain phrases such as “click the ads,” “support our sponsors,” “visit these recommended links,” or other similar language that could apply to the Google ads on your site. Publishers may not use arrows or other symbols to direct attention to the ads on their sites, and publishers may not label the Google ads with text other than “sponsored links” or “advertisements.”

Please make any necessary changes to your web pages in the next 72 hours. (truncated…)

It’s nice of them not to bring the hammer down on me for having text that said “Please patronize our fine sponsors,” but it’s even more interesting to see where different ad companies draw the line.

The previous text was officially approved for use on my site when I was serving up AdBrite ads. In fact, AdBrite called me on the phone one morning to ask me to change it from the original text which read something like “Please support this service by visiting the sites below.” I assumed that sort of direct phrasing was frowned upon, but I wasn’t sure and ignorance is bliss.

I assume that Google would disapprove of me posting “Whatever you do, don’t click my ads!” above my AdSense, so that’s why I’m not going to do it. Instead I’ll just publish this blurb about making nice for the kind folks who might just pay me a few dollars towards the costs of running this dedicated server.

Whatever you do, don’t click my ads.

Dinner Date

February 17th, 2006 | By Ian in The Emerald City | 2 Comments »

Last night Emily and I went to the first night of “What’s for Dinner,” a six-week continuing education class designed to expand the average home cook’s repertoire. At the beginning of the night, the twelve students there went over what we were going to cook:

  • Mixed greens salad with balsamic vinaigrette
  • Milanese-style minestrone
  • Soft polenta with fontina and fresh thyme
  • Pan seared, honey glazed pork loin
  • Raspberry oatmeal bars

The class and materials fees came to a little over $100. Not a bad deal for about a week’s worth of full dinner recipe ideas and social exchange.